Galaxy Optical works hand-in-hand with optical staff, beginning with establishing client pre-registration programmes for optometrists through to ongoing product and systems training.
All staff training is prepared and allocated by us, informed by our significant industry experience. A complete program provides training for new starters up to practice managers, with tracking tools to monitor progress completion and success.
Database analysis ensures our clients can assess training needs and identify skills gaps quickly and easily. This training management is fundamental to high standards in product and systems knowledge, customer service and sales, ultimately making for more efficient and profitable practices.
Galaxy’s end-to-end solutions enable training links with returns and customer care departments. This means we can spot trends and act on them early.
A bespoke online system for locum recruitment allows Galaxy to actively manage clients’ temporary staff requirements.
Commitment to clinical excellence and safe and legal compliance is of foremost importance to the world of optometry.
That’s why we ensure compliance is tailored to every optician’s market. The integrated and bespoke nature of our production and practice management means conforming to regulations is baked into our systems.
All Galaxy manufactured and sourced products are multi-country compliant (CE, FDA and ISO) and every optical practice is kept up to date with local regulation via our managed training schemes. A solid platform for optical growth starts with regulatory compliance across product, practice and marketing