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IT Integrated Systems

Galaxy’s technology sits at the very core of everything we do. Our bespoke practice management systems are seamlessly integrated with production and supply, ensuring efficient order management and forecasting.


Paperless Practice Management

Paperless Practice Management

Our practice management and retail solutions are paperless. This allows the evaluation of every aspect of business from a commercial, operational and professional perspective.

Paperless technology leads to increased efficiency, quality and improved revenue for all our clients; from independent practices to big box retailers in optics.

Our platform creates systemised patient records from clinic pre-tests. This automated data capture increases practice efficiency.

Real-Time and Online Appointment Booking

Real-Time and Online Appointment Booking

Real-time appointment booking and confirmation is enabled for in-store staff and via an online, multi-device platform directly to customers.

This gives patients the option to book their own appointments online in real-time, 24/7, by visiting store or by contacting our call centre, which offers complete support. Such flexibility delights the customer and frees up optical staff to concentrate on service and sales in store.

Product and Order Management

Product and Order Management

Product and order management can be easily maintained centrally with Galaxy’s paperless system enabling country, region and store level flexibility.

Our manufacturing environment provides job tracking, order processing and quality control.

Patient Recall

Patient Recall

Patient recall is managed within the Galaxy practice management technology via SMS, email and direct mail, allowing prompt and reliable communication with every customer.