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Sales Representative

To apply for this position, send your CV and a covering letter quoting the vacancy title to jobs@galaxyoptical.com

Job Description

Role: Sales Representative

Reporting to: International Operations Director

Hours: 35 hours per week between Monday to Friday

Closing Date: 01/04/2018

Main Duties and Responsibilities

  •    Presenting, promoting and selling branded optical frames to existing and prospective customers.
  •    Establishing, developing and maintaining positive business and customer relationships.
  •    Responsibility for actively seeking out new customer relationships; reaching out to customer leads through cold calling.
  •    Accountability for scheduling appointments with new and prospective customers, providing the relevant information to head office to ensure visits are conducive.
  •    Expedite the resolution of any customer problems and complaints to maximise satisfaction.
  •    Provide head office with accurate customer information to ensure new customers are set up successfully.
  •    Responsibility for submitting customer orders to head office to ensure efficient order processing.
  •    Ensure effective communication with Line Manager on a daily/weekly basis.
  •    Prepare and submit a weekly status report, containing customer visit information and relevant commentary.
  •    Accountability for ensuring calls and emails are replied to in a timely manner.
  •    Management of expenses in line with company policy.
  •    Attendance at the Company Head Office, as and when required.

Experience

Essential

  •    Proven experience as a sales representative.
  •    Highly motivated and target driven with a proven track record in sales.
  •    Excellent selling, communication and negotiation skills.

Desirable

  •    Experience working within a similar optical field sales role.

Person Specification

  • Commitment and Flexibility demonstrate the commitment and flexibility required to meet the changing needs of an expanding business.
  • Interpersonal Skills develop working relationships with fellow employees, customers and suppliers, as required.
  • Communication Skills communicate concisely and professionally, either verbally or in writing, with our customer, our employees and our suppliers, as required.
  • Honesty, Openness and Integrity maintain visibility and awareness of activities and escalate issues that are likely to impact on performance to your manager.
  • Initiative use your initiative to resolve day to day issues or escalate to your manager when appropriate.
  • Innovation have a positive and enthusiastic attitude towards proposing new ideas and processes to benefit the functionality of the department.
  • Company Values awareness of the company values; customer focus, energy, recognition, team work and respect required to build and support the team efficiently

Skills

  •    Reliability and Flexibility - Willingness to adapt working pattern to business needs
  •    Time Management Prioritise and manage workloads to achieve deadlines whilst maintaining quality and accuracy of work at all times
  •    Critical-Thinking and Problem-Solving - Work with relevant parties to find business focused solutions
  •    Relationships - Monitor the interface between our employees, our customer, our suppliers and other areas of the business
  •    Performance Maintain expected performance levels and escalate issues accordingly
  •    Meetings Attend and contribute to any team meetings as and when required
  •    Attention to detail - Checking for quality and accuracy consistently
  •    Property Ensure that all the equipment used is cared for and maintained to agreed standards to protect company property
  •    Knowledge - Develop your own and employee knowledge of the business: our customer, our objectives, our products and our services 

All details are subject to change to meet the requirements of the business.

To apply for this position, send your CV and a covering letter quoting the vacancy title to jobs@galaxyoptical.com